If you require an emergency contractor to attend to the property when our office is closed and you are not aware of any maintenance contracts in place, please contact the following tradesmen direct.
'DEFINITION OF EMERGENCY - DANGER TO PERSON OR BUILDING DEMANDING IMMEDIATE REMEDY OR ACTION'. Oxford Dict.
If they do not answer then please leave a message and allow them 2 hours to reply, if you hear nothing then you are authorised to take reasonable steps to address the emergency.
Please note the above contractors charge premium out of office hours call out rates and if they are called out to what is deemed to be a non emergency, we will require you to pay the call out premium.
Click here to report a repair