We're thrilled to have been awarded GOLD in the British Property Awards recognising our excellence as a leading estate agent in Harrogate.
The judging process involved being "mystery shopped" by independent assessors who rated us on customer service, knowledge, expertise and attention to detail.
As an award-winning Harrogate estate agent we are proud to demonstrate our core principles of Quality Trust and Value at every touchpoint. This is evident from our outstanding customer feedback which can be found here.
As well as delivering superb customer service, we are also the only agent in Harrogate that can handle every aspect of property. So, whether you're selling your home, letting or buying an investment property, looking for a commercial property agent, thinking about selling at auction or in need of a professional survey we can help.
Needless to say we are extremely proud of our hard-working and committed team of property professionals here at Raglan Street in Harrogate who work hard every day to support our clients and customers and always go the extra mile.
The judges mystery shop every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is both comprehensive and detailed exploring different mediums, scenarious and time periods to ensure that agents have been rigorously and fairly judged.
Robert McLean from The British Property Awards said “If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition."
FSS Estate Agents have now been shortlisted for a number of national awards which will be announced later in the year.