FSS Offers Best Maintenance Service for Landlords


Posted on Monday, February 22, 2021

FSS Offers Best Maintenance Service for Landlords

FSS has been receiving lots of excellent feedback from landlords in Harrogate for offering the best in-house maintenance service in the local area.

Why is FSS rated the best letting agent by rental property owners?

Landlords choose FSS for lots of reasons and once they have experienced our service, they often find that nothing else on the market compares.

As one landlord recently put it: “Everyone in team is professional, polite and efficient. I never have to chase and I can trust that the management of the leases/ renewals/ inspections/ legalities are in hand.”

Here are a few reasons why FSS is renowned for having an excellent maintenance department and lettings team.

If something isn’t working, we will be

Our in-house maintenance team are on hand to support landlords and tenants by offering a fast response service for planned and reactive servicing and repairs.

One longstanding client told us: “We never worry that we are going to have large and unnecessary bills, FSS takes care of everything and if something major happens, they immediately email us and ask us how to proceed and always have a solution ready to put in place - so letting us know is probably more of a formality.  We know they use well regarded companies for any works needing to be carried out too.”

Read more about this landlord’s experience with FSS

No hidden maintenance fees

Our landlords pay the invoice the contractor raises for maintenance work and no more. There are no extra commission charges from us. This is one reason why our landlords feel they can trust us, knowing that we are always completely transparent about our charges. If major work needs to be undertaken, we will gather quotes from reputable local companies and discuss the best way forward with the landlord before overseeing the work to completion.

Caring for your property as if it were ours

If we were you, we’d expect routine observation visits with detailed reports, communication before, during and after letting and fixed term tenancy renewals.

We provide accurate and realistic rental valuations and work hard to minimise void gaps. As you would  expect from any letting agent and property management service, we carry out thorough reference checks on all tenants and provide a fully comprehensive inventory with detailed photos which supports our robust checkout service. Read more about our lettings service.

Local experience and individual service

We’ve been serving the Harrogate property market for over 20 years. We know what we’re good at and we tailor our service to each landlord’s individual needs. Our award-winning customer service has gained us many positive testimonials, with the British Property Lettings Awards commenting on our “fantastic customer service levels that they have demonstrated across a prolonged period of time”.

One Office, packed with experience

We don’t have offices up and down the country. We have one superb local team, with maintenance and finance in house and an outstanding reputation for Quality, Trust and Value. Landlords choose us because our staff are fully trained and ARLA qualified and accounts are handled by our own team. Landlords trust FSS to look after their properties and they also know their tenants are in good hands. When it comes to marketing a property to rent, we are innovative and proactive, using online channels and social media in an exciting and effective way.

To read more fantastic reviews from landlords and tenants visit our testimonials page

You can also read more reviews on our Estas Review profile

To find out more about letting a property with FSS call our team on 01423 501211.